SebenzaChem holds quality in the highest regard. Not only in the products we produce in-house but also those we source from our partners. This quality pledge stretched into the way we interact with clients.
Our services target customer satisfaction and they include:
Packaging and delivery
We package our products according to clients specifications, giving them a choice between bags, polycans, drums and IBC tanks. We also use approved transport that is in line with the handling requirements for each chemical. It is always more convenient for our clients to let us worry about logistics.
We keep close contact with clients and monitor their monthly chemical requirements and thereby ensure that stock is always available at the date of your next order to get it to you at the shortest practicable time.
Professional advice on which water treatment method suits your requirement and within your budget. This is done through our in-house jar testing system which we em-ploy to run analysis on clients water samples. Obligation-free quotation done with-in the shortest possible time period.
We give our clients the courtesy of giving us formulations that they would like us to blend for them on our facility according to their requirements. We will then have them prepared by our staff that has had adequate training in hazardous chemical handling.
We strive for timeous delivery and efficient business transactions. This is ensured by pushing our production to a maximum so that client stock is always available. Innovation is also something that we pride ourselves in and we handle each client as an individual and tailor make our services as far we find reasonably practicable. We are always just a call away and we are willing to go the extra mile to supply with a smile.